Shipping policy
Shipping Policy
- We process all orders within 3-4 business days after they are placed unless they are specifically marked as a pre-order item. Orders placed after 2 PM CST will be processed the next business day.
- If you place an order with Pre-Order items, your entire order will be delayed until those arrive.
- Please note that orders may be delayed during peak holiday periods or due to unforeseen circumstances.
Shipping Time:
- Shipping times will vary depending on your shipping destination. Please note that shipping times are estimated and not guaranteed.
- You can track your package using the tracking number provided in your shipping confirmation email.
Order Tracking:
• Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package on the carrier's website using this tracking number.
Shipping Errors or Damages:
- If you receive a damaged package or missing or incorrect items, please contact our customer service team within 2 days of receiving your package. We will work with you to resolve the issue and ensure you receive the correct items immediately.
- Pirates and Pearls Boutique is not responsible for lost or stolen packages. Please contact your local post office for assistance in locating your package.
Carrier Contact Numbers:
- USPS: 1-800-275-8777
- UPS: 1-800-742-5877
- FedEx: 1-800-463-3339